care, shipping and returns

care

Please keep the item away from chemicals including polish and jewellery cleaners. Polish is a cutting agent and using this will lessen the depth of the engraved cuts and may damage the layer of resin (on pieces that are resin coated). Also keep away hot water and from other objects to prevent scratches. 

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To clean you can use soap water and a soft bristled toothbrush. 

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It is best to store the item in a dry and secure location such as the case provided.

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shipping

Shipping only in India. Items will be shipped within 3 days of placing the order and should reach within a week of placing the order. There is a flat rate of rs. 500/- for shipping of silver pieces, and rs. 3,000/- for gold pieces.

 

returns

Please note that the products are handmade so there may be some irregularities. All sales are final unless it arrives with a functional defect. In case of any defect, you can reach out to me at amanpoddar8@gmail.com with a description and photos of the defect and I will cover the cost of return shipping, fix the item and send it back to you.